What's It Like to Work with a Remote Graphic Recorder?

Okay, so you’ve decided you want to partner with a remote graphic recorder for your online meeting. Does that mean you’ve signed yourself up for hours of extra prep and planning? The answer is a big, tall glass of “nope”!

Here’s a look at how easy it is to bring in a remote scribe.

The short version:

Send me your agenda, and I’ll prepare as needed. You research mycelium? I figure out how to draw mycelium. You lead an innovation team? I sketch ideas for how to visualize the intangible ideas.

Then I hop on the meeting platform about 20 minutes early to test screen sharing, and make sure we’re on the same page about transitions. You do your thing, I do mine, and you get a gorgeous summary of key content to share and leverage moving forward!

The more complex version:

If we’re collaborating on a series of meetings or a longer event, there’s typically at least two planning calls per meeting where we get clear about purpose, how the visuals will best serve your goals, and brainstorm creative ways to leverage the visuals.

Do you want to create a cohesive brand around a series of meetings and the visual outputs? Let’s design it!

Will custom templates support breakout groups’ discussions and facilitate a concise and focused report back? Let’s make them!

How will visuals be shared and used long-term? Let’s design a communication strategy to keep participants involved!

In addition, there’s often 1-2 hours of practicing tech and transitions before the event to make sure everything runs smoothly, and we have backup plans if Murphy’s Law strikes.

After an event, it’s also really useful to do a 15 minute debrief with the core planning team and make sure next steps and who’s responsible are clear, as well as how visuals will be shared and if there’s any follow-up drawing that needs to happen to achieve your goals.

What do you get in return? Here’s what Deborah Gilburg said this week:

“Karina is creating a lot of opportunity for people to think differently by creating these drawings.”

This is our time to think differently! To create opportunities for what we believe in, and to let go of what’s not serving us.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the Digital World is ConverSketch?

Infrastructure Masons’ Global Member Summit: Industry leaders focused on sustainability and innovation in the world of data centers. I was honored to capture the keynotes with Kate Brandt; Chief Sustainability Officer at Google, and Noelle Walsh; Chief Sustainability Officer at Microsoft. Hearing their visions, backed by action, intelligent teams, and big hearts reinvigorated my hope for our planet’s future!

ShapingEDU: Applying AI to the Student Debt Crisis. This launch introduced the grassroots approach to leveraging AI to solve massively complex problems like convincing policymakers the need for solar infrastructure in Nigeria, and now focusing on student debt. Anyone is invited to join this global AI hackathon until June 30th!

YOU Can Prevent Your Coworkers from Becoming Zoom Zombies!

Alright folks, time for some real talk.

We’re likely all experiencing the mixed blessing that is remote video meeting platforms. I mean, according to the company, Zoom’s daily users grew to more than 200 million in March from a previous maximum total of 10 million!

Here’s a personal example: One of my friends who happens to be a bosswoman told me she had 34 meetings scheduled last week. That’s pretty much 7 meetings a day for 5 days!

Let’s let that sink in.

On top of the other stresses each of us is figuring out how to navigate (I’m looking at you, Uncertainty!), all of a sudden, our days are filled with video calls which are exhausting. Tell me they’re less exhausting than a normal meeting. Go on.

Jocelyn K. Glei frames a solution in a simple mindset shift: If we think of the time in our calendar that is scheduled as the productive time, we find our calendars filled up with meetings and calls. HOWEVER, to do the creative, meaningful work we want to, we must preserve time outside of meetings. She calls this applying white space to the calendar. And here’s my take on how to practice inviting in white space in various ways.

White Space in Your Calendar to Get Stuff Done: Simple in concept, difficult in practice.

So, what tools do we have to create space and help us avoid Meeting Overload, and these days, Zoom Zombiedom? In classic facilitator fashion, have I got some questions for you!

Here are 3 questions to ask yourself to help you decide if you REALLY do need a meeting:

• Is there a key person I can call to have this conversation/make a decision instead of holding a meeting?

• Does the meeting have clear goals? If not, create them or don’t have it! Clear goals allows for more action, and more time between follow-up meetings.

• Do your goals require real-time conversation to achieve? What other tools could you use to share or receive the same information?

And for those of you who have cancelled or rescheduled a larger event, here are some process questions(from So You Want to Host a Web Meeting to help your planning team make the best decision about whether to take your event online.

Larger Event (or smaller one too if you’

• The meeting is important to the work, life, and interests of the people interested. We know this because ______. (Give evidence. Is it important because it’s mission critical? Because someone in charge said so? Be specific and concrete! Take participants’ perspectives into account)

• By the end of the meeting we (conveners and participants) will have ______. (Describe what will have happened in as much detail as possible, using STRONG action verbs - “heard” is not one!)

• The reasons this meeting should be held online is ______. (Probably because of COVID-19. Be clear why it is a good or not so good option.)

• If we didn’t have this meeting, _______ will happen. (If there isn’t a good reason for the meeting, don’t have it!)

My final bonus recommendation for those meetings you DO decide are absolutely necessary: Take pauses regularly to breathe, even if it’s just for 30 seconds.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch? At home! I hope you are too :)

This digital real-time graphic is from Arizona State University’s Public Service Academy’s Virtual Design Conference last week. Leadership shared how the program prepares the next generation of public service professionals for real-world solution seeking.

I’m partnering with USDA Agricultural Research Service (ARS) on a series of virtual meetings leading up to an in-person event. This diverse team of researchers is co-creating a vision for agricultural water resources for the next 30 years.

I got to collaborate with the US Fish and Wildlife Service in February on their social science summit, and the folks I worked with liked my Work From Home tips so much, they asked to share them on their internal site! Can you spot the ConverSketches above?

If you’re also finding yourself on more video calls than ever before and need a way to keep participants focused and anchored to their shared story, let’s explore how to leverage digital graphic recording or remote facilitation for you!

How to Manage Uncertainty and Adapt on the Fly: Five Remote Meeting Strategies You Can Implement Today

How are you all doing? I hope this email finds you and your loved ones safe, healthy, and making time for a few deep breaths. Be gentle with yourselves, have as much fun as you can, and let me know if there’s anything I can do to help you as we navigate this wild time.

Speaking of wild, it’s hard to imagine that a month ago, I was at the third annual ShapingEDU Unconference at Arizona State University. We all know how rapidly the COVID situation has been evolving, and though we had initially expected over 200 invite-only participants to join us at ASU, around 50 folks made it in person with many more joining remotely from around the world.

Karina graphic recording in person at Arizona State University - ShapingEDU Day 1

However, after first full day the organizing team made some difficult decisions. Ultimately, they decided to shift to a fully remote meeting for the final half day of the Unconference.  

That’s right: On Thursday the Unconference was blended in-person and online, and on Friday morning, all participants were fully remote. Without missing a beat, this remarkable group kept co-creating together – we weren’t going to lose the opportunity!

Screen sharing in Zoom, graphic recording on my iPad (behind my shoulder) - ShapingEDU Day 2

So, what made it possible for this group to pivot and adapt so quickly? How can your team learn from ShapingEDU?

Here are five observations as to what enabled this agile Unconference to remain successful despite unprecedented hurdles, that you can learn from and implement today!

1. The group was already used to blended learning – we meet regularly for webinars throughout the year between Unconferences to keep the work going.

   What you can do: Take some time to make sure your people are comfortable with the platform you’re using and make support accessible. Practice often!

2. We had a killer tech team supporting the whole event – streaming multiple cameras to Zoom, using mics so remote participants could hear, and a team of people monitoring the chat and Slack channels to answer questions and help with technical issues.

   What you can do: Have someone designated to help you run your remote meeting and be clear on expectations and roles for the two of you. Who will guide the conversation? Keep time? Monitor the chat? Even if it’s just you, think about how you can set expectations and build in time during the call to check on the chat, answer questions, and provide support.

3. Organizers communicated changes clearly and transparently – they were swift to share updates and how to continue participating. They leveraged multiple avenues for sharing how and when to stay involved, and kept it simple.

   What you can do: Have templates prepared ahead of time for various scenarios that might emerge. Post language for different outlets in a Google Doc that’s shared so your team all has the same info, and have a plan for who will make sure it’s shared where.

4. Graphic facilitation was leveraged in-person and remotely to provide continuity and engagement – at ASU, we created towers with boards on-site and live-streamed visuals to remote participants, and when we moved remotely, we shifted to screen sharing digitally created graphic notes. Watching the literal shape of the report outs emerge kept participants interested and helps catch people back up on the most important ideas, even if they do need to step away for a bit.

   What you can do: Partner with a graphic recorder before your remote meeting to brainstorm ways to leverage visuals to minimize the temptation of multi-tasking, keep track of many ideas, and build a shared picture of the conversation.

5. There was continuity throughout and after the Unconference -- from live to online sessions to continuing to work remotely between Unconferences, the ShapingEDU team knows that the visuals provide a solid foundation for building on ideas over time. They were sure to make the most of the graphics created during the Unconference in a follow up email (see below) with a clear call to action for next steps sparked memories and kept the community engaged even afterwards.

   What you can do: Create a communication strategy with a clear summary of the event and next steps for action from participants. Work with your graphic recorder so you’ve got visually engaging content that helps transport participants back to the ideas shared during the meeting, and carries the key ideas forward.

The follow up email after ShapingEDU 2020.

While meeting online often means lowering expectations for what is doable, you don’t have to sacrifice everything. Let’s explore how to leverage digital graphic recording or remote facilitation for you!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Staying Home Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been digital graphic recording live for remote meetings.

How Can I Use the Graphics After an Event? In January I supported the National Council for Science and the Environment (NCSE) during their annual conference in DC. They’ve just released the conference re-cap website packed with videos, Tweets, and highlighting interactive pieces of the conference. You can see how they wove in the graphics in multiple ways – here are the Sights and Sounds of NCSE, the Experience Wall in Engagement with Purpose, and a full Graphic Recording Gallery.

For another perspective on how ShapingEDU pivoted on the fly and a couple of shots of me working at ASU, you can read the one and only Paul Signorelli’s blog about it here.